Tag: customer service

Conversation skills between colleagues image
4 min
8 Active Listening Tips to Improve Your Conversation Skills
Getting to know a new colleague, client, mentor, etc. can often be awkward if you're not...
3 min
Creating a Customer-Focused Culture: Humans vs. Numbers
Creating a customer-focused culture relies on the human interactions between your employees and your customers. Are...
great customer service
3 min
Great Customer Service Skills That Every Employee Needs
Customer service can be a difficult skill to master, but at its core, it’s really pretty...
Customer Service feedback video lesson cover
2 min
Customer Service: Why You Need Input and Feedback
Understanding your customers is a crucial component to creating and delivering a successful product or service....
3 min
7 Steps to Building a Customer Success Organization
To truly adopt a Customer Success mindset, the entire organization, including the clients, need to be...