Steve joined BizLibrary in May 2018. He is responsible for providing support to remote SaaS clients by identifying, researching, and solving end-user tech issues.
Where are you from?
I’m from the Lou and I’m proud.
How did you end up at BizLibrary?
Clayton Stewart, the Client and Product Support Lead, told me about the Client Support Specialist role while I was doing customer service work from home for a different company. Once Clayton encouraged me to apply for an open spot on the team, it ended up working out!
Tell us a bit about your background.
I originally went to school in hopes of finding a niche in the medical field. I’ve worked in a financial advising office, I’ve interned at a hospital, and I’ve worked from home since I graduated in 2015. Customer service was not my field of study but I’ve always been good at it and so fate has landed me at BizLibrary!
What’s your favorite part of working at BizLibrary?
Interactions with my coworkers. They’re pretty cool!
Describe yourself in three words.
Alright Alright Alright
Who would play you in a movie about yourself?
A hologram of James Dean.
Why is employee training important to you?
Employee training equips learners with knowledge to become more influential to their organization’s success. Not to mention, certain training is vital to the health and safety of the employees as it relates to their trade.
You can contact Steve at firstname.lastname@example.org.